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What makes a bad forum?


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Intelligence Officer

Intelligence Officer

  • [C] UNIT LEADER
  • ACCESS [4] TOP SECRET〔CW〕

I had a discussion on Forum Strategy and explored some answers to questions.

This one was: What makes a bad forum?

  • People who want to “win” or change minds vs. have a discussion
  • Annoying notifications
  • No usage
  • It’s only staff talking
  • Lack of appreciation for contributions
  • Not mobile friendly
  • Dominating voices
  • Stale/stagnant discussions
  • Lack of rich text options
  • Difficult login
  • No responses or reactions
  • Bad search functionality
  • Inactivity
  • Boring content
  • It wastes people’s time
  • Lack of variety
  • Lack of recognition for effort as a poster
  • No leadership
  • Too hard to find
  • Harassment / spam with no moderation
  • Tech is old
  • Bad architecture
  • Google having faster/better answers than the forum

This is a wiki post, feel free to edit this list directly or add a comment. 

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Assistant Special Agent in Charge

Assistant Special Agent in Charge

  • [R] RESIGNED SERVICEMEN

There are plenty of bad forum platforms, so that list is very valid but I think the worst kind of forum are the ones with weak moderation, non-existent boundaries and areas for “unmoderated topics”. Those kinds of communities turn toxic very quickly.

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Auditor

Auditor

  • FORUM BASIC MEMBER

This is a good laundry list. I would break it into a few sections

Poor Software Capabilities

  • Not mobile friendly
  • Lack of rich text options
  • Difficult login
  • Bad search functionality
  • Tech is old

Poor culture

  • People who want to “win” or change minds vs. have a discussion
  • Lack of appreciation for contributions

Poor Management / Moderation

  • Dominating voices
  • Harassment / spam with no moderation
  • No leadership

Poor Mechanism Design

  • Annoying notifications
  • Bad architecture

Lack of engagement

  • No usage
  • It’s only staff talking
  • Stale/stagnant discussions
  • No responses or reactions
  • Inactivity

Other - May be in eye of beholder or just part of a rich community

  • Boring content
  • It wastes people’s time
  • Lack of variety
  • Lack of recognition for effort as a poster
  • Too hard to find (This may be forum software)
  • Google having faster/better answers than the forum (this may be lack of engagement)

Also the undo button is missing. Stuff like that is a hinderance, but I know its a thankless job for the administration here. 

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Junior Attendant

Junior Attendant

  • FORUM BASIC MEMBER

For me?  It's probably a list of things:

Poor Design/Layout

Ugly theme

Too many forums/clutter.

Bad staff/lack of interest from staff or maybe they're just too 'full' of themselves

Little to no TOS or rules being enforced

Buggy/broken features not being addressed or fixed.

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